Business Area
Internal Services
Solution
Cloud Migration
the customer
Milestone
Milestone is an Italian video game company, specializing in two- and four-wheel racing for consoles and PCs. Founded in 1996 by Antonio Farina and based in Milan, Italy, Milestone is one of the most important and recognized development studios in the industry, thanks to its experience and passion for racing. E' world leader of the bike-racing and has received several awards for the quality and innovation of its video games. Among its most famous games are the series MotoGP™, Monster Energy Supercross The Official Videogame, RIDE e Hot Wheels Unleashed. Milestone in 2019 was acquired by the Koch Media group (now Plaion), one of Europe's largest video game distributors.
- About 250 employees
- Production of more than 50 titles for various platforms
- Share capital of 1,000,000 euros
Atlassian Cloud as a strategic choice
Milestone is an internationally operating company that uses Atlassian's server products to manage its business processes. Jira and Confluence are two key tools for project management and team collaboration. As February 15, 2024, approaches, the date when support for server products will end, it was faced with the need to choose between a migration to the cloud and a move to Datacenter. Milestone requires a high-reliability environment with zero downtime, as its employees work in different geographies and make intensive use of Atlassian applications, and the need to retain all processes, tools, and integrations currently in use. Milestone uses Jira family products for complex project management, management control, and customer support by integrating them with Confluence for document management and knowledge base for customer care. Milestone's Atlassian ecosystem is installed in their facility.
The challenge
Milestone's international operator environment and the need for in-depth management control and analysis led to the adoption of the Tempo Suite; Tempo Teams...
Our approach
The project was managed in 3 macro phases: pre-migration, setup and test migration, and go live. In the pre-migration phase, Mind-Mercatis was responsible for...
The Project
The goal of the project was to migrate products from server to datacenter in less than 8 hours on new AWS infrastructure while maintaining all currently existing...
The results
The result was a success: the migration was completed in less than 8 hours, with no disruption of services or loss of data. Jira and Confluence applications are now more...
THE CHALLENGE.
The international context of Milestone's operators and the need for in-depth management control and analysis led to the adoption of the Tempo Suite; Tempo Teams, Tempo Timesheets and Tempo Budgets and the development ofintegrated intranet-widesoftware solutions forinformation retrieval and reporting on time grids or charts in addition to massive update procedures for resource management.
These features, which are fundamental and indispensable for the customer, had to be made available and operational at the time of migration.
Migration to be complied with a stop of services not exceeding 8 hours.
- Migrating applications from server to datacenter for Jira and confluence
- Maintain functionality of Jira plugins: Scriptrunner, JSU Automation Suite for Jira Workflows, Tempo Budget, Tempo Planner, Tempo Timesheet, Admin Toolbox, Apwide Team Squad, Collapsible Dashboard Sidebar, Jira Misc Custom Fields, New Status Color Pro, Power Utilites For Jira, Rich Filter, Draw.io confluence Plugin, Refined for Confluence, Tooltips, Comala Workflows
- Establishment of AWS infrastructure and migration of Jira and confluence applications with clustering
- Integration of software
- Interruption of services of less than 8 hours
- Large amount of data greater than 1 Terabyte
THE PROJECT.
The goal of the project was to migrate products from server to datacenter in less than 8 hours to new AWS infrastructure while maintaining all currently existing functionality and in full compliance with the roadmap.
- The go live occurred in less than 8 hours and without loss of operation in the previous phases for both products
- Atlassian ecosystem needed to ensurehigh reliability, zero downtime upgrade
- All functionality was to be maintained
- The infrastructure was to include a recovery system
our approach
The project was managed in 3 macro phases: pre-migration, test setup and migration, and go live.
- In the pre-migration phase Mind-Mercatis dealt with theassessment of the plugins installed and the verification of the database installed on the VM. Subsequently, she supported the customer Initial setup of the VMs in the cloud (choice of OS, installation of packages required for application operation, etc.) and then managed the configuration of the on-Premise/Cloud hybrid environment for VM connection and resource sharing.
- In the setup and test migration phase the Mind-Mercatis team was responsible for the configuration of the hybrid on-Premise/Cloud environment for connecting the server VMs to the AWS-EFS disk and the migration of the DB from the server VM to the VM on AWS as well as the installation and copying of the application installation directories on the Cloud VMs with configuration of the nodes on the Cloud VMs and load-balancer and proxy.
- In the Go-Live Mind-Mercatis stage. has supported the client at times of Stop of applications in production and Dump and restore of updated DB, performing differential copy of home directory data and test startup and then supporting in production release.
- In the post-migration phase the client was guided in the configuration of the management of backups of the DB, data (NFS) and at least one Node VM per application (scheduled snapshots).
The Results
The result was a success!
The migration was completed in less than 8 hours, with no interruption of services or loss of data. The applications Jira and Confluence are now more reliable and high-performance, thanks to the horizontal scalability and thezero downtime upgrade offered by datacenters. The infrastructure AWS offers greater greater flexibility and a recovery system that ensures business continuity in the event of an emergency.
