HCL Software
Mind-Mercatis is an HCL Software partner: more efficient IT processes and better digital experiences, all through a single point of contact.
More Efficient IT Operations
Service management and automation orchestration—including AI agents—with HCL BigFix Service Management and HCL Universal Orchestrator: less manual work, more control.
Better Digital Experiences
For customers, partners, and employees: portals and intranets with HCL DX, coordinated campaigns with HCL Unica, and digital journey analytics with HCL Discover+.
Flexibility Starts with the Infrastructure
HCL solutions can be deployed on-premises or in the cloud, depending on your security, governance, and data management requirements: the cloud is not a prerequisite for innovation.
An Ecosystem That Communicates
HCL technologies integrate with each other and with the systems your company already uses—such as CRM, ERP, document management, and existing applications—without requiring you to replace them.
Why You Can Trust Us With Your HCL Project
First the consultation, then the license
HCL technologies demonstrate their value when they address real-world needs. That’s why, before proposing a solution, we start by examining your company’s processes, infrastructure, and objectives. This allows us to identify the most suitable technologies, determine how to make the most of them, and build a project that will stand the test of time.
Do you have an IBM product? Do you already have a piece of HCL?
Tivoli Workload Scheduler, WebSphere Portal, IBM Campaign: Several HCL technologies are based on IBM products that many companies still use. We'll help you understand how to upgrade them and what you stand to gain—without having to start from scratch.
Let's stay even after startup
After the system goes live, we’ll continue to support you with technical assistance and platform updates as your needs evolve.
Integration is what we do
A platform is only as good as the systems it connects to. Connecting different systems has always been our specialty—up to ten in a single project.
Collaborating with Mind-Mercatis
We are an HCL Software partner and cover five technologies across two distinct areas: IT operations and digital experience. For a company, this means having a single point of contact when a project spans multiple departments—for example, when a service desk request is turned into an automated process, or when a portal needs to be evaluated and improved over time.
For years, we have been designing the integration of business systems, and that is often where a project succeeds or fails. We bring this experience to every HCL project.
Connected solutions
Digital Experience
Service Management
