Process Automation

We make IT more Efficient with Automation

IT process automation revolutionizes the way companies manage day-to-day operations. We implement advanced solutions that automate repetitive and complex tasks, significantly reducing human error and improving productivity.

With our advice, you can achieve smoother and more responsive operations, allowing your team to focus on strategic and value-added activities, while routine operations are handled efficiently and seamlessly.

Process Transformation in Four Steps

1. Needs Analysis.

We assess current IT processes to identify critical areas that can benefit from automation. We analyze your business needs to offer customized solutions.

2. Designing the Solution

We create a detailed plan for implementing automation, including selecting the most suitable technologies and defining automated workflows.

3. Implementation and Testing

We perform the implementation of automation solutions, followed by rigorous testing to ensure that everything is working properly and goals are met.

4. Training and Support

Efficiency and Accuracy with IT Automation

Optimize operational efficiency by automating repetitive and complex tasks with advanced solutions.

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Process Analysis

We assess business processes to identify opportunities for automation, identifying repetitive activities amenable to improvement through automation.

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Designing Workflows

We design customized automated workflows to fit your company's specific needs, ensuring efficient process optimization.

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Selection of Technologies

We recommend the automation technologies best suited to your needs, evaluating the various tools and platforms available to ensure an optimal solution.

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Implementation of Solutions

We implement and configure automation solutions, ensuring a smooth transition and minimizing impacts on business operations.

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Staff Training

Reducing Response Time and Improving Productivity

Technological Complexity

Information Security

Misalignment between IT and Business

From challenges to successes: the clients of Mind-Mercatis

From Server to Atlassian Cloud - The Case of Milestone

Italian game production company Milestone has chosen Mind-Mercatis for its migration to the Atlassian cloud.

ePrice's expansion of services thanks to Boomi

Learn how Italy's leading marketplace was able to expand its digital services thanks to Boomi's platform

The evolution of Pastificio Di Martino's digital ecosystem.

Learn how a leading Gragnano pasta maker proposed a new digital experience together with Mind-Mercatis

The evolution of IT process governance

Improve service and asset governance through the Atlassian suite and a new ITSM solution with Mind-Mercatis

The customer satisfaction survey of a luxury retailer

Learn about the customer satisfaction survey success story with Mind-Mercatis and a luxury retailer

Migrating to Atlassian Cloud - The choice of a tire manufacturing leader

Learn how migrating to the Atlassian Cloud was a winning strategic choice for a leader in tire manufacturing

Omnichannel Stock&Sellout: boosting sales through an integrated data approach

Find out how our client, a global leader in tire manufacturing and trading increased its sales through Boomi's platform

Integration Platform - IT Governance for Markas

Learn about Markas' case with Mind-Mercatis and how the integration platform for IT management was a success

Designing a new customer experience in the world of coffee

Learn how a major a leading coffee producer has evolved its approach to customer experience with Mind-Mercatis.

Retail information system: a new shopping experience for a luxury brand

Learn how PwC, a global leader in providing business services, partnered with Mind-Mercatis for a luxury Italian fashion brand.

Our Process Automation Technologies:

IT Design Services

We implement automation solutions to simplify and accelerate business processes, reducing manual errors and increasing overall productivity.

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