AI Virtual Assistant

Explore automation with Atlassian's virtual assistant

Atlassian's AI Virtual Assistant is a powerful solution that simplifies and streamlines business operations through advanced artificial intelligence capabilities. It offers comprehensive support for ticketing service management, allowing users to manage tikets and resolve issues on their own. It also facilitates document management, allowing users to easily access documents, reports and other resources directly from Jira, with advanced search capabilities and intuitive document organization to improve team efficiency and productivity.

Steps for a successful transformation

1. Needs Assessment.

We analyze business needs and identify the processes and areas of Jira that can benefit from the integration of Atlassian's AI Virtual Assistant, ensuring targeted and effective configuration.

2. Customization of Features

We customize the functionality of Atlassian's AI Virtual Assistant to fit the specific needs of your team and workflows in Jira, ensuring an optimal user experience and increased engagement.

3. Configuration and Technical Integration

We perform configuration and technical integration of Atlassian's AI Virtual Assistant with Jira, ensuring a smooth connection and interaction between your system and the virtual assistant.

4. Training and Ongoing Support

We conclude the process with targeted training sessions for staff, ensuring that ITSM solutions are used to their full potential. We offer ongoing support and customized consulting services to ensure continuous improvement and rapid adaptation to new technological challenges.

Choose Atlassian's AI Virtual Assistant with us.

A guided approach to configuring and integrating Atlassian's AI Virtual Assistant into Jira, improving your team's efficiency and productivity.

Mind Mercatis /

Needs Assessment

We analyze business needs and identify areas where Atlassian's AI Virtual Assistant can be integrated into Jira to optimize processes.

Mind Mercatis /

Custom Configuration

We customize Atlassian's AI Virtual Assistant to fit the specific needs of your team and workflows in Jira.

Mind Mercatis /

Integration with Jira

We drive the smooth integration of Atlassian's AI Virtual Assistant with Jira, ensuring a seamless and intuitive user experience.

Mind Mercatis /

Training and Support

We provide training and support to your team to ensure proper adoption and maximize the benefits of Atlassian's AI Virtual Assistant in Jira.

Operational Efficiency

Increased Productivity

Best User Experience

From challenges to successes: the clients of Mind-Mercatis

From Server to Atlassian Cloud - The Case of Milestone

Italian game production company Milestone has chosen Mind-Mercatis for its migration to the Atlassian cloud.

ePrice's expansion of services thanks to Boomi

Learn how Italy's leading marketplace was able to expand its digital services thanks to Boomi's platform

The evolution of Pastificio Di Martino's digital ecosystem.

Learn how a leading Gragnano pasta maker proposed a new digital experience together with Mind-Mercatis

The evolution of IT process governance

Improve service and asset governance through the Atlassian suite and a new ITSM solution with Mind-Mercatis

The customer satisfaction survey of a luxury retailer

Learn about the customer satisfaction survey success story with Mind-Mercatis and a luxury retailer

Migrating to Atlassian Cloud - The choice of a tire manufacturing leader

Learn how migrating to the Atlassian Cloud was a winning strategic choice for a leader in tire manufacturing

Omnichannel Stock&Sellout: boosting sales through an integrated data approach

Find out how our client, a global leader in tire manufacturing and trading increased its sales through Boomi's platform

Integration Platform - IT Governance for Markas

Learn about Markas' case with Mind-Mercatis and how the integration platform for IT management was a success

Designing a new customer experience in the world of coffee

Learn how a major a leading coffee producer has evolved its approach to customer experience with Mind-Mercatis.

Retail information system: a new shopping experience for a luxury brand

Learn how PwC, a global leader in providing business services, partnered with Mind-Mercatis for a luxury Italian fashion brand.

Market-leading tools

An ally for your teams

It automates the creation of detailed project plans, resource allocation and deadline tracking, improving overall project planning.

It provides instant support to Jira users, quickly solving common problems and providing step-by-step directions to resolve any difficulties.

It automatically generates detailed reports on project status and team performance, enabling quick and accurate assessment of business performance.