IT & Cloud Solutions

Migrating to Atlassian Cloud - The choice of a tire manufacturing leader

A winning strategy

The Client

The client, a leading tire manufacturer, is known globally for its cutting-edge technologies, its capacity for innovation and the quality of its products. The importance devoted to staff training and the adoption of solutions for the constant optimization of business processes have led to the introduction of increasingly advanced procedures. In this context of technological and professional enhancement, the client chose to cooperate with Mind-Mercatis.

Operates in 160 countries

More than 5 billion euros in sales

18,000 outlets

The challenge

Atlassian Cloud as a strategic choice

With February 15, 2024 approaching and the end of support for Atlassian's server products, the need to choose between a cloud migration and a move to Datacenter has arisen for many customers.

In this rather complex context, the challenges have been numerous, allowing the Mind-Mercatis team to make ample use of its expertise.

Migrate instance stopped at version 8.4 and lacking test environment alignat

Maintain as many elements of the original instance as possible (Filters, Board cross project, Dashboard,etc.).

Cloud refactoring of automations and customizations used

Reorganize and sort the content present on jira before migration

Maintain links and macros between Jira andConfluence and vice versa

Managing the 2200 users in Read Only with local Groups mode from Microsoft Active Directory and openLDAP, the users had duplicate cases or invalid email addresses

The project

This was of our most challenging migration projects: we carried out a thorough analysis of the Atlassian On premise ecosystem, which the client was using for the development of project management Agile-led solutions, through the Jira software and Jira core products, and of the document side represented by Confluence.

The product consisted of a hybrid solution with 2-node cluster and AWS-RDS service.

The client was offered two possible solutions for managing its Atlassian products:

Maintain the datacenter instance with associated upgrade and maintenance costs and challenges

Migrate to Atlassian Cloud to take advantage of the benefits of a modern, evolving platform

The client chose the second option, following our advice, for three main reasons:

The ability to innovate the way you work faster and faster thanks to new features and functions exclusive to Jira cloud.

The security and reliability of an Atlassian-managed environment without having to worry about the underlying infrastructure.

Saving time and resources that could be reinvested in strategic business activities and no downtime.

Maintain a 'familiar environment for users and optimized for system administrators.

The strategy

Mind-Mercatis guided the client in understanding the benefits of the cloud solution, just consider the maintainability of the system in the short and long term, as opposed to datacenters.

In fact, sometimes, when not necessary for security purposes, the Data Center upgrade is delayed, not allowing to take advantage of the new features added to the next version. By choosing Cloud migration instead, there was no need to change the on premise infrastructure (which was decommissioned) and manual updates were no longer necessary, as these are done directly by Atlassian and can be tracked by following the weekly releases.

For plug-ins, their compatibility was evaluated in the planning phase, and where this was not possible, be it due to differences in functionality or lack of the same in the cloud, we proceeded with an evaluation of alternatives that could equally meet the client's expectations.

Same goes for processes and customizations that have been planned and reengineered on the cloud.

The results

The client has been able to take advantage of new features with each upgrade, optimizing work quality and productivity without any downtime and also receiving an up-to-date and secure environment.

Months after the migration, the customer has confirmed that choosing cloud migration has brought significant benefits, including cost optimization.